Luxury F&B Runner: Fast, Elegant Service

Delano Miami Beach; Miami Beach (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Delano Miami Beach in Miami Beach, FL is seeking a reliable Runner to support the Food and Beverage team by delivering food and beverages to guests promptly and accurately. You will ensure correct orders, maintain brand standards, and collaborate with kitchen and service staff to provide an exceptional dining experience.

The role requires standing and walking for long periods, flexibility to work evenings, weekends, and holidays, and a focus on guest satisfaction in a luxury hotel setting.

Qualifications

• High school diploma or equivalent education required.
• Previous experience in a food and beverage or hospitality environment preferred but not required.
• Basic understanding of restaurant service and food handling procedures.
• Ability to follow instructions and work efficiently in a fast-paced team environment.
• Strong communication skills to interact courteously with team members and guests.

Responsibilities

• Assist servers and bartenders by promptly delivering food and beverages to guests’ tables in a timely and accurate manner.
• Ensure that all orders are delivered correctly and that presentation meets brand standards.
• Communicate effectively with kitchen and service staff to coordinate and prioritize food delivery.
• Clear plates, glasses, and utensils from tables quickly and discreetly to maintain cleanliness and readiness for next guests.
• Replenish supplies such as condiments, napkins, and utensils at service stations as needed throughout the shift.
• Assist in setting up and breaking down dining areas according to restaurant standards.
• Support the team by responding swiftly to guest requests and assisting wherever needed to maintain smooth service flow.
• Follow all health, safety, and sanitation policies to ensure a clean and safe environment for guests and staff.
• Report any guest concerns or issues to supervisors immediately for prompt resolution.
• Maintain personal work area cleanliness and organization throughout the shift.
• Perform other duties as assigned by the Restaurant Manager or Supervisor to ensure excellent guest experience.
• Any other reasonable duties as assigned by the supervisor or manager.

Skills

Customer service

Communication

Team player

Stamina

Multitasking

Food safety knowledge

Education

High school diploma or equivalent

Job description

Delano Miami Beach in Miami Beach, FL is seeking a reliable Runner to support the Food and Beverage team by delivering food and beverages to guests promptly and accurately. You will ensure correct orders, maintain brand standards, and collaborate with kitchen and service staff to provide an exceptional dining experience.

The role requires standing and walking for long periods, flexibility to work evenings, weekends, and holidays, and a focus on guest satisfaction in a luxury hotel setting.