Guest Experience Runner — F&B Service

Ennismore; Miami Beach, Northern (FL, KY); Hybrid; USD 19,000 - 25,000; Full time

Job summary

Delano Miami Beach is seeking a friendly Runner to support the Food and Beverage team by delivering food and beverages to guests with accuracy and speed.

You will coordinate with the kitchen and servers, ensure orders meet brand standards, and help maintain a clean, organized dining area throughout the shift. Flexibility to assist where needed is essential in a high-volume luxury setting.

Qualifications

• High school diploma or equivalent education required.
• Restaurant/hospitality experience preferred but not required.
• Ability to stand and walk for long periods.
• Strong verbal and written communication with guests and team members.

Responsibilities

• Deliver food and beverages to guests promptly and accurately.
• Ensure orders are delivered correctly and presented to brand standards.
• Coordinate with kitchen and service staff to maintain smooth service flow.
• Clear and reset tables, glassware, and utensils to maintain cleanliness.
• Replenish condiments, napkins, and utensils at service stations as needed.
• Assist in setting up and breaking down dining areas per restaurant standards.
• Follow health, safety, and sanitation policies to ensure a clean and safe environment.

Skills

Guest Service

Communication

Multitasking

Teamwork

Physical Stamina

Punctuality

Education

High school diploma or equivalent

Job description

Delano Miami Beach is seeking a friendly Runner to support the Food and Beverage team by delivering food and beverages to guests with accuracy and speed.

You will coordinate with the kitchen and servers, ensure orders meet brand standards, and help maintain a clean, organized dining area throughout the shift. Flexibility to assist where needed is essential in a high-volume luxury setting.