Guest Experience Runner

Delano; Miami Beach (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

Delano Miami Beach is seeking a friendly Runner to support the Food and Beverage team by ensuring timely and accurate delivery of food and beverages to guests. You will help maintain a smooth service flow and uphold brand standards while working closely with kitchen and service staff.

The role requires physical stamina, excellent communication, and a willingness to work evenings, weekends, and holidays to ensure an exceptional dining experience for guests.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality preferred but not required.
• Ability to stand and walk for long periods.
• Excellent communication and customer service skills.

Responsibilities

• Deliver food and beverages to guests' tables promptly and accurately.
• Ensure orders are delivered correctly and presented to brand standards.
• Coordinate with kitchen and service staff to prioritize deliveries.
• Clear plates, glasses and utensils to maintain table cleanliness.
• Restock condiments, napkins and utensils at service stations as needed.
• Assist in setting up and breaking down dining areas and supporting service flow.

Skills

Customer service

Communication

Teamwork

Stamina

Adaptability

Attention to detail

Education

High school diploma or equivalent

Job description

Delano Miami Beach is seeking a friendly Runner to support the Food and Beverage team by ensuring timely and accurate delivery of food and beverages to guests. You will help maintain a smooth service flow and uphold brand standards while working closely with kitchen and service staff.

The role requires physical stamina, excellent communication, and a willingness to work evenings, weekends, and holidays to ensure an exceptional dining experience for guests.