Luxury F&B Front of House Internship: Fast-Track

Hei Hotels Inc.; Atlanta (GA); On-site; USD 4,100 - 21,000; Full time

Job summary

HEI Hotels & Resorts is offering a 10–12 week internship program in Atlanta to immerse you in the front-of-house Food & Beverage discipline, shadowing department leaders, attending meetings, and gaining hands-on experience across shifts.

You will become proficient with the PMS and other F&B systems, while learning to schedule labor, resolve guest issues, and uphold SOPs. This program provides a foundation for a hospitality career within HEI’s portfolio.

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of sale computer.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills.

Responsibilities

• Shadow identified leaders within the department at the hotel.
• Shadow each shift and each position within the Outlet you are assigned to at the hotel.
• Consistently attend department meetings as well as any leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by the Food & Beverage team.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Ensure compliance with Standard Operating Procedures and Policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

Relationship building

POS system

Communication

Stamina

Education

Hospitality program graduate

Tools

PMS system

Job description

HEI Hotels & Resorts is offering a 10–12 week internship program in Atlanta to immerse you in the front-of-house Food & Beverage discipline, shadowing department leaders, attending meetings, and gaining hands-on experience across shifts.

You will become proficient with the PMS and other F&B systems, while learning to schedule labor, resolve guest issues, and uphold SOPs. This program provides a foundation for a hospitality career within HEI’s portfolio.