F&B Front of House Internship – Luxury Hotels

Hei Hotels Inc.; Los Angeles (CA); In loco; USD 4100 - 21.000; Tempo pieno

Descrizione del lavoro

HEI Hotels & Resorts offers an internship program in the United States designed for college students to gain hands-on experience in the front of house Food & Beverage discipline. Interns shadow leaders, attend operational meetings, and work alongside associates to learn day-to-day hotel operations.

The program focuses on developing skills in guest relations, POS systems, and hospitality operations, with a path toward a long-term career in hospitality.

Competenze

• Recent or current graduate of a hospitality program preferred.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of sale computer.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills; adapt communication to audiences.

Mansioni

• Shadow identified leaders within the department at the hotel.
• Shadow each shift and each position within the Outlet you are assigned to at the hotel.
• Consistently attend department meetings as well as any leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by the Food & Beverage team.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Ensure compliance with Standard Operating Procedures and Policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Conoscenze

Hospitality grad

Relationship building

POS computer

Stamina for long hours

Communication skills

Formazione

Hospitality program grad

Descrizione del lavoro

HEI Hotels & Resorts offers an internship program in the United States designed for college students to gain hands-on experience in the front of house Food & Beverage discipline. Interns shadow leaders, attend operational meetings, and work alongside associates to learn day-to-day hotel operations.

The program focuses on developing skills in guest relations, POS systems, and hospitality operations, with a path toward a long-term career in hospitality.