F&B Internship: Front-of-House in Luxury Hospitality

HEI Hotels & Resorts; Fairfield (CT); Presencial; USD 4100 - 21.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical & Dental

Vision Insurance

Vacation time

401(k) matching

Descripción de la vacante

HEI Hotels & Resorts invites qualified hospitality students or recent graduates to join its 10-12 week Internship Program. The role focuses on front of house Food and Beverage operations, shadowing leaders, attending meetings and supporting daily department activities.

You will gain hands-on experience with PMS systems, labor tooling, and guest service excellence while learning from senior leaders. This paid internship emphasizes development and long-term hospitality careers within HEI.

Formación

• Recent or current graduate of a hospitality program preferred.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of sale computer.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills; ability to adapt communication style.

Responsabilidades

• Shadow identified leaders within the department at the hotel.
• Shadow each shift and each position within the Outlet you are assigned to at the hotel.
• Attend department meetings as well as leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by the Food & Beverage team.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Ensure compliance with Standard Operating Procedures and Policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Conocimientos

Hospitality program knowledge

Customer service

Verbal and written communication

Educación

Hospitality program degree or student

Descripción del empleo

HEI Hotels & Resorts invites qualified hospitality students or recent graduates to join its 10-12 week Internship Program. The role focuses on front of house Food and Beverage operations, shadowing leaders, attending meetings and supporting daily department activities.

You will gain hands-on experience with PMS systems, labor tooling, and guest service excellence while learning from senior leaders. This paid internship emphasizes development and long-term hospitality careers within HEI.