FOH F&B Internship: Learn & Lead in Hospitality

HEI Hotels & Resorts; San Antonio (TX); On-site; USD 4,100 - 21,000; Full time

Benefits offered by this job

Medical and Dental through Anthem BCBS

Vision insurance

Vacation, Sick, and Holiday programs

401(k) with matching

Hotel room discounts

Job summary

HEI Hotels & Resorts offers an internship program in the hospitality industry. This 10–12 week fast track development opportunity focuses on front-of-house Food and Beverage, shadowing leaders, attending operational meetings and working alongside associates to ensure daily success.

The program is designed to build a solid foundation for a long-term hospitality career and provides exposure to critical leadership and operational activities within HEI’s hotel portfolio.

Qualifications

• Recent or current graduate of a hospitality program preferred.
• Ability to establish and maintain effective working relationships with associates, customers and patrons.
• Ability to use point of service computer.
• Ability to stand for long periods of time with or without reasonable accommodation.
• Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public, etc.

Responsibilities

• Shadow identified leaders within the department at the hotel.
• Shadow each shift and each position within the Outlet you are assigned to at the hotel.
• Consistently attend department meetings as well as any leadership meetings at the hotel.
• Become proficient with operating the PMS and all other systems used by the Food & Beverage team.
• Utilize labor management tools to schedule and control labor costs.
• Interact positively with customers and take action to resolve problems to maintain a high level of customer satisfaction and quality.
• Ensure compliance with Standard Operating Procedures and Policies.
• Comply with attendance rules and be available to work on a regular basis.
• Perform any other job related duties as assigned.

Skills

Hospitality program graduate

Interpersonal skills

Verbal and written communication

Education

Hospitality program graduate

Tools

PMS systems

Point of Sale computer

Job description

HEI Hotels & Resorts offers an internship program in the hospitality industry. This 10–12 week fast track development opportunity focuses on front-of-house Food and Beverage, shadowing leaders, attending operational meetings and working alongside associates to ensure daily success.

The program is designed to build a solid foundation for a long-term hospitality career and provides exposure to critical leadership and operational activities within HEI’s hotel portfolio.