Luxury Eyewear Store Manager - Lead, Develop, Drive Sales

Luxottica

Boston (MA)

On-site

USD 61,000 - 107,000

Full time

9 days ago
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Benefits offered by this job

Employee discounts
Health care

Job summary

Oliver Peoples in Boston, part of EssilorLuxottica, is seeking a Store Manager to lead the sales floor, deliver a premier customer experience, and meet brand KPIs while merchandising to exacting standards.

You will recruit, onboard and develop a luxury retail team, coach staff, ensure staffing levels, manage inventory, and drive training. The role requires flexibility for non-traditional hours and a commitment to exceptional service. Equal opportunity employer.

Qualifications

  • Retail management experience, preferably luxury.
  • Strong oral and written communication.
  • Strong interpersonal skills.
  • Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

  • Oversee store sales and operations to meet weekly and monthly objectives.
  • Recruit, onboard and develop qualified talent for a luxury environment.
  • Coach associates with motivating, timely feedback.
  • Staff the store to consistently deliver exceptional customer service.
  • Provide recognition to high performers.
  • Maintain brand standards of presentation and operations.
  • Monitor KPIs and implement action plans.
  • Maintain accurate product inventory.
  • Drive participation in monthly training courses.
  • Manage employee relations, including time/attendance and performance concerns.
  • Guide customers in selecting frames and lenses suited to lifestyle and prescription.
  • Move boxes weighing up to 20 pounds; stay stationary as needed.

Skills

Retail management
Communication skills
Interpersonal skills
Flexibility

Education

High School Diploma or equivalent

Job description

Oliver Peoples in Boston, part of EssilorLuxottica, is seeking a Store Manager to lead the sales floor, deliver a premier customer experience, and meet brand KPIs while merchandising to exacting standards.

You will recruit, onboard and develop a luxury retail team, coach staff, ensure staffing levels, manage inventory, and drive training. The role requires flexibility for non-traditional hours and a commitment to exceptional service. Equal opportunity employer.

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