Luxury Eyewear Store Manager

Luxottica; Boston (MA); On-site; USD 45,000 - 78,000; Full time

Benefits offered by this job

Bonus/Commission

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

Oliver Peoples, part of EssilorLuxottica, is seeking a Licensed Store Manager in Boston, MA to lead the sales floor, deliver an exceptional customer experience, and drive KPIs while merchandising to brand standards.

You will recruit, onboard, and develop a luxury retail team, maintain inventory accuracy, coach staff, and ensure brand presentation. Experience in luxury retail and an active optical dispensing license are required.

Qualifications

• High School Diploma or equivalent.
• Holds an active state optical dispensing license.
• Retail management experience, preferably within a luxury selling environment.
• Strong oral and written communication skills.
• Strong interpersonal skills.
• Flexibility to work non-traditional hours including evenings and weekends.

Responsibilities

• Oversees all sales and operational activities of the store to ensure weekly and monthly sales objectives are met.
• Recruits, onboards, and develops qualified talent, preferably with experience in a luxury retail environment.
• Coaches associates by providing clear, motivating and constructive performance feedback in a timely manner.
• Accurately staffs the store to consistently delivers an exceptional customer service experience.
• Provides recognition to associates for positive performance.
• Meets brand standards of presentation and operations.
• Continuously monitors the business by analyzing KPIs and implementing action plans accordingly.
• Responsible for maintaining accurate product inventory.
• Drives participation in assigned monthly training courses.
• Effectively manage all employee relation concerns, including time and attendance, unsatisfactory performance, and asset protection.
• Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe and/or prescription.
• Demonstrates accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
• Ensures all prescription eyewear is accurate and completed to our brand standards.
• Ability to move boxes weighing up to 20 pounds around the store for various needs.
• Must be able to remain in a stationary position for duration of shift.

Skills

Retail management

Communication skills

Interpersonal skills

Flexibility

Evening/weekend availability

Education

Active state optical dispensing license

High School Diploma or equivalent

Job description

Oliver Peoples, part of EssilorLuxottica, is seeking a Licensed Store Manager in Boston, MA to lead the sales floor, deliver an exceptional customer experience, and drive KPIs while merchandising to brand standards.

You will recruit, onboard, and develop a luxury retail team, maintain inventory accuracy, coach staff, and ensure brand presentation. Experience in luxury retail and an active optical dispensing license are required.