Luxury Eyewear Sales Specialist - Flexible Hours & Bonus

LensCrafters; New York (NY); Sur place; USD 25 000 - 38 000; Plein temps

Avantages offerts par ce poste

Health care

Retirement plan

Paid time off

Employee discounts

Résumé du poste

LensCrafters in New York, NY is seeking a full-time Retail Sales Associate to deliver exceptional customer service, build lasting client relationships, and meet sales targets. You will possess in-depth product knowledge, including the latest eyewear trends, and offer personalized recommendations to our clientele.

You'll stay current on industry trends, participate in training, and represent the LensCrafters brand with confidence—driven by a passion for eyewear and delivering a premium in-store

Qualifications

• 2+ years of experience in retail sales, preferably in eyewear and/or luxury retail industry.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with clients.
• Must be punctual and reliable. Timeliness and dependability are essential.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail, with the ability to multi-task in a fast-paced environment.
• Demonstrated ability to achieve sales targets and exceed customer expectations.

Responsabilités

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Connaissances

Retail sales experience

Excellent communication

Customer relationship building

Upsell/cross-sell

Punctual and reliable

Team player

Formation

High school diploma or equivalent

Outils

POS system

Description du poste

LensCrafters in New York, NY is seeking a full-time Retail Sales Associate to deliver exceptional customer service, build lasting client relationships, and meet sales targets. You will possess in-depth product knowledge, including the latest eyewear trends, and offer personalized recommendations to our clientele.

You'll stay current on industry trends, participate in training, and represent the LensCrafters brand with confidence—driven by a passion for eyewear and delivering a premium in-store