Luxury Eyewear Retail Associate – Service & Sales

EssilorLuxottica Group; Gastonia (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Retail Sales Associate to deliver exceptional customer service, share up-to-date eyewear knowledge, and help clients select the right products. You will work to meet daily sales targets while maintaining a premium shopping experience.

Role requires strong communication, reliability, and a flexible schedule including evenings and weekends. The position supports omnichannel service and a welcoming in-store environment.

Qualifications

• High school diploma or equivalent required.
• Experience in retail sales, preferably eyewear or luxury retail.
• Strong communication and relationship-building skills.

Responsibilities

• Provide outstanding customer service and build client relationships.
• Stay current on eyewear trends and product knowledge.
• Upsell and cross-sell to meet sales targets, with follow-up communication.
• Assist with minor adjustments and repairs and keep the store tidy.
• Deliver omnichannel support across online and in-store platforms.

Skills

Retail sales

Customer service

Communication

Problem solving

Team player

Flexible hours

Education

High school diploma or equivalent

Tools

POS system

Job description

LensCrafters is seeking a Retail Sales Associate to deliver exceptional customer service, share up-to-date eyewear knowledge, and help clients select the right products. You will work to meet daily sales targets while maintaining a premium shopping experience.

Role requires strong communication, reliability, and a flexible schedule including evenings and weekends. The position supports omnichannel service and a welcoming in-store environment.