Eyewear Sales Specialist – Luxury, Omnichannel

EssilorLuxottica; Broomfield (CO); On-site; USD 23,000 - 35,000; Full time

Benefits offered by this job

Bonus/Commission plan

Health care

Retirement savings

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Retail Sales Associate to deliver exceptional customer service, build client relationships and consistently meet sales targets. You will develop in-depth product knowledge, including eyewear trends, warranties, and add-ons to offer personalized recommendations.

Ideal candidates have 2+ years in retail, strong communication, reliability, and the ability to work evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent.
• 2+ years retail sales experience, eyewear/luxury preferred.
• Excellent communication and interpersonal skills.
• Punctual and reliable; dependability required.
• Flexible hours, including evenings, weekends and holidays.
• Strong organizational skills and attention to detail.
• Able to multi-task in a fast-paced environment.
• Team player, collaborative and open to feedback.
• Experience operating a POS system.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Communication

Reliability

Flexible hours

Customer service

Education

High school diploma or equivalent

Tools

POS system

Job description

LensCrafters is seeking a Retail Sales Associate to deliver exceptional customer service, build client relationships and consistently meet sales targets. You will develop in-depth product knowledge, including eyewear trends, warranties, and add-ons to offer personalized recommendations.

Ideal candidates have 2+ years in retail, strong communication, reliability, and the ability to work evenings, weekends, and holidays.