Luxury Eyewear Sales Specialist

EssilorLuxottica; Bellevue (WA); On-site; USD 25,000 - 38,000; Full time

Job summary

EssilorLuxottica's Bellevue location seeks a dedicated Retail Sales Associate to deliver outstanding customer service, develop in-depth eyewear product knowledge, and provide personalized recommendations to a discerning clientele.

You will build and nurture client relationships, meet and exceed daily sales targets through upselling and cross-selling, support omnichannel services, process minor repairs, and keep the store looking pristine while adhering to brand policies.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably eyewear/luxury.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational skills and attention to detail.
• Demonstrated ability to achieve sales targets.
• A team-player who is collaborative, adaptable and open to feedback.
• Able to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring that their needs are met both in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both the sales floor and back of house areas.
• Provides omnichannel support by ensuring a seamless customer service experience among all platforms, including online and in-store services.
• Understands and adheres to all brand policies and procedures.
• Perform other miscellaneous duties as assigned by management.

Skills

Customer service

Communication

Interpersonal skills

Punctuality

Flexibility

Organizational skills

Attention to detail

Team player

Problem solving

Analytical thinking

Stamina

Education

High school diploma

Tools

POS system

Job description

EssilorLuxottica's Bellevue location seeks a dedicated Retail Sales Associate to deliver outstanding customer service, develop in-depth eyewear product knowledge, and provide personalized recommendations to a discerning clientele.

You will build and nurture client relationships, meet and exceed daily sales targets through upselling and cross-selling, support omnichannel services, process minor repairs, and keep the store looking pristine while adhering to brand policies.