Eyewear Sales Pro – Commission & Benefits

LensCrafters; Gastonia (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Health care

Retirement plan

Paid time off

Employee discounts

Job summary

LensCrafters is seeking a Retail Sales Associate to deliver exceptional customer service, build client relationships, and achieve sales targets. You will possess in-depth knowledge of our eyewear products, trends, and add-on options to provide personalized recommendations.

Join a team that values quality care, professional growth, and a customer-first approach in a fast-paced retail environment. Ability to work flexible hours and stand for long periods is essential.

Qualifications

• High school diploma or equivalent.
• 2+ years of experience in retail sales, preferably eyewear/luxury retail.
• Excellent communication and interpersonal skills, with the ability to build relationships.
• Must be punctual and reliable; flexible hours including evenings, weekends, holidays.
• Strong organizational skills and attention to detail; ability to multi-task in a fast-paced environment.
• Proven ability to achieve sales targets and exceed customer expectations.
• Team-player who collaborates, is adaptable, respectful and open to feedback.
• Natural problem-solver and analytical thinker; handles workload pressure well.
• Ability to stand for extended periods and lift up to 25 pounds.

Responsibilities

• Provide outstanding customer service to all clients, ensuring their needs are met and their shopping experience is memorable.
• Stay up-to-date on industry trends and product knowledge, attending training sessions and workshops as required.
• Displays in-depth knowledge of the Brand, warranties and optical add-on features offered to all customers.
• Build and maintain relationships with clients, ensuring needs are met in-store and through follow-up communication.
• Consistently meet and exceed daily, weekly and monthly sales targets by upselling and cross-selling products.
• Assist with minor adjustments and repairs.
• Maintain a clean, organized, and visually appealing store environment on both sales floor and back of house.
• Provide omnichannel support for seamless customer experience across platforms.
• Adhere to all brand policies and procedures.
• Perform other duties as assigned by management.

Skills

Retail sales

Customer service

Communication

Team player

Multi-tasking

Flexible hours

Problem-solving

Attention to detail

Standing for long periods

Lifting up to 25 pounds

Education

High school diploma or equivalent

Tools

POS system

Job description

LensCrafters is seeking a Retail Sales Associate to deliver exceptional customer service, build client relationships, and achieve sales targets. You will possess in-depth knowledge of our eyewear products, trends, and add-on options to provide personalized recommendations.

Join a team that values quality care, professional growth, and a customer-first approach in a fast-paced retail environment. Ability to work flexible hours and stand for long periods is essential.