Sales & Events Coordinator

Four Seasons Hotels and Resorts; New Orleans (LA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental & Vision

401k matching

Vacation & sick pay

9 paid holidays

Employee discount

Dry cleaning for uniforms

Employee meals

Parking discount

Job summary

Four Seasons Hotel and Residences New Orleans is seeking a passionate, detail‑oriented Sales & Catering Administrative Assistant to join our Commercial team. You will provide essential administrative support that helps bring exceptional events to life, partnering closely with the Sales & Catering team to ensure seamless planning, preparation, and execution of guest experiences.

Your organizational skills, attention to detail, and commitment to service excellence will play a key role in the

Qualifications

• Excellent reading, writing and oral proficiency in English.
• Strong organizational skills and attention to detail.
• Ability to multitask and handle calls efficiently.
• Proficiency in MS Word, Excel, PowerPoint, Outlook, Teams and Delphi.

Responsibilities

• Receive and respond to incoming telephone calls to Sales & Marketing, Food & Beverage, and Executive Office.
• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using MS Word, Delphi, Docusign.
• Maintain Delphi accounts, traces, bookings, function diary, and banquet event orders.
• Maintain Sales & Catering file systems, electronic and paper distribution, including Account Files, Addendums, Contracts, Vendor Files and Resumes.
• Operate a variety of electronic and manual office resources.

Skills

Excellent English communication

Telephone etiquette

Organizational skills

Attention to detail

Multitasking

Tools

MS Word

Excel

PowerPoint

Outlook

Teams

Delphi

Job description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Riverfront luxury in one of America’s most celebrated cities. Unlocking the authentic New Orleans, Four Seasons invites you to our landmark tower – a heritage icon with a central downtown location on the banks of the Mississippi River. Dine on innovative Louisiana cuisine, relax by our resort-style pool, and plan your own private event at our 34th-floor observation deck boasting NOLA’s best views.

About The Role

Four Seasons Hotel and Residences New Orleans is seeking a passion, detail-oriented Sales & Catering Administrative Assistant to join our Commercial team. In this role, you will provide essential administrative support that helps bring exceptional events to life, partnering closely with the Sales & Catering team to ensure seamless planning, preparation, and execution of guest experiences. Your organizational skills, attention to detail, and commitment to service excellence will play a key role in the success of our events and overall guest satisfaction.

What You’ll Do

• Receive and respond to incoming telephone calls to Sales & Marketing, Food & Beverage, and Executive Office
• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using MS Word, Delphi, Docusign
• Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of banquet event orders
• Maintain the various Sales and Catering file systems, both electronic and paper distribution, including Account Files, Addendums, Contracts, Vendor Resource Files and Resumes.
• Operate a variety of electronic and manual office resources

What You Bring

• Excellent reading, writing & oral proficiency in the English language
• Good organizational skills.
• Attention to detail.
• Ability to multitask
• Able to handle telephone calls in an efficient and courteous manner.
• Proficient in Microsoft Word, Excel, Powerpoint, Outlook, Teams, and Delphi.

What To Expect

• Work a flexible, 40–hour weekly schedule that may include weekends and overtime as needed. Typical schedule is Monday through Friday 9 a.m. to 6 p.m.

What We Offer

• Comprehensive benefits package that includes Medical, Dental and Vision Benefits as well as a matching 401k program
  Excellent Training and Development opportunities
• Vacation Pay, Sick Pay, and 9 Paid Holidays, including Mardi Gras
• Employee Discount for stays at any Four Seasons worldwide
• Complimentary Dry Cleaning for Employee Uniforms
• Complimentary Employee Meals
• Discounted Parking near hotel

Four Seasons is an Equal Opportunity, Affidant Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal