Hotel Sales & Catering Coordinator

Aloft Nola; New Orleans (LA); On-site; USD 36,000 - 52,000; Full time

Job summary

Aloft Nola in New Orleans is seeking a Sales and Catering Coordinator to handle daily administration for the Property Specific Sales and Catering Department. This role requires strong organization, multi-tasking, and excellent written and verbal communication.

You will manage group leads, prepare reports, and coordinate with front office and other departments to ensure smooth operations. The ideal candidate is detail-oriented, proficient with Microsoft Word, Excel and PowerPoint, and able to

Qualifications

• Ability to write routine reports and correspondence.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to calculate figures and amounts such as discounts, interest and commissions.
• Ability to apply common sense and understanding to carry out instructions furnished in written or oral form.
• Ability to deal with problems involving several concrete variables in standardized situations.
• Computer skills are required.
• Must be able to multi-task.
• Able to manage detailed information in large amounts.
• Highly organized.
• Excellent oral and written communication skills.
• Excellent organization skills, manages time well, correctly prioritizes and is flexible.
• Ability to work well under pressure and meet deadlines.
• Ability to manage outside departments and agencies.
• Strong interpersonal skills and understanding of professional business ethics.

Responsibilities

• Point of contact for sales office Coordinator and point of contact for leisure group blocks as assigned
• Coordinate with Front Office on daily showrooms and communicate information to all sales and catering managers
• Assign group leads from all lead channels to the appropriate sales/catering managers
• Ensure all leads are entered into on-property Sales & Catering Software
• Print and distribute group pick up and group cut off reports weekly for all assigned hotels
• Load all new groups and build booking links for all assigned hotels
• Conduct quarterly audits from Sales Systems and PMS systems to ensure accuracy
• Make reservations for BT managers and input rooming lists for group sales managers
• Pull rooming lists for groups and managers upon request
• Actualize room blocks, catering & banquet functions in the sales system after the group’s departure
• Schedule all in-house events and create BEOs
• Input meeting planner points for all groups and promotions for assigned hotel
• Manage HRI SCORE Program and Brand Referral Program for the assigned hotel
• Manage group commission by verifying and processing payment once approved by DOSM/DORM
• Run daily reports and weekly reports for all assigned hotels
• Maintain Master BEO binder for assigned hotel
• Prepare and hand deliver daily group in-house paperwork to relevant departments
• Create personalized menus for groups and private dinners
• Order collateral for sales kits and promotions
• Order business cards for supervisors and managers
• Handle supplies and organize the supply closet
• Prepare file folders for contracts in sales/catering and archive past groups
• Process deposits checks and assist with other duties as assigned
• Attend property staff meetings and other requested meetings
• Adhere to company policies and performance standards

Skills

Written communication

Verbal communication

Public speaking

Multi-tasking

Detail-oriented

Organization

Problem solving

Customer interaction

Team coordination

Administrative duties

Relation with vendors

Reservations system knowledge

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Aloft Nola in New Orleans is seeking a Sales and Catering Coordinator to handle daily administration for the Property Specific Sales and Catering Department. This role requires strong organization, multi-tasking, and excellent written and verbal communication.

You will manage group leads, prepare reports, and coordinate with front office and other departments to ensure smooth operations. The ideal candidate is detail-oriented, proficient with Microsoft Word, Excel and PowerPoint, and able to