Luxury Event Services Manager

Four Seasons; Nashville (TN); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Training opportunities

Employee discounts

Dry cleaning

Employee meals

Job summary

Four Seasons Nashville is seeking an Event Services Manager to support the Director of Events, overseeing the coordination of conferences and large groups. You will guide planners through the process, enforce sales terms, and ensure client satisfaction across hotel departments in a luxury setting.

The role requires leadership, strong organizational skills, and a proactive approach to problem-solving, with flexible schedules including evenings and weekends as needed.

Qualifications

• Bachelor's degree in Hospitality, Event Management, or related field.
• Minimum of three (3) years of experience in event management.
• Strong leadership, interpersonal, and client relationship-building skills.
• Proficiency in event management software and Microsoft Office Suite.

Responsibilities

• Plan and finalize the requirements of confirmed group bookings and maximize revenue potential through upselling.
• Coordinate all guestroom reservations with the Group Rooms Coordinator and group arrivals/departures.
• Communicate the needs and expectations of the client with all hotel departments.
• Maintain an active trace/follow-up system for events.
• Liaise with vendors for client needs (AV, florists, décor).
• Attend and participate in meetings with hotel staff and clients.
• Ensure accuracy of Banquet Checks and provide bill review.

Skills

Leadership

Interpersonal skills

Organizational skills

Event software

Education

Bachelor's degree in Hospitality or related field

Tools

Event management software

Microsoft Office

Job description

Four Seasons Nashville is seeking an Event Services Manager to support the Director of Events, overseeing the coordination of conferences and large groups. You will guide planners through the process, enforce sales terms, and ensure client satisfaction across hotel departments in a luxury setting.

The role requires leadership, strong organizational skills, and a proactive approach to problem-solving, with flexible schedules including evenings and weekends as needed.