Luxury Event Concierge - Banquets & Groups

Omni Hotels & Resorts; Austin (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

Omni Barton Creek Resort & Spa in Austin, TX, seeks an Event Concierge to join our banquet and conference service teams. You will be the liaison between clients and resort departments, ensuring flawless events and memorable experiences.

Responsibilities include coordinating with groups, reviewing BEOs, assisting banquets and setup, and delivering value beyond expectations while maintaining the highest service standards. Flexible weekends and early mornings required.

Qualifications

• Verbal communication skills required.
• Proficiency in word processing and basic computer tasks.
• Flexibility to work weekends and varied shifts.

Responsibilities

• Be the liaison between clients, group leaders and Barton Creek departments.
• Check and update BEOs and Daily Event lists and verify changes.
• Assist banquets and setup team as needed.
• Coordinate with Banquets, Conference Managers and staff to ensure smooth events.
• Ensure rooms, signage, lighting and ambiance meet resort standards.
• Anticipate and handle client changes and issues in a timely manner.
• Attend daily group meetings and respond to operational needs.

Skills

Verbal communication

Computer skills

Weekend availability

Education

High School Diploma

Job description

Omni Barton Creek Resort & Spa in Austin, TX, seeks an Event Concierge to join our banquet and conference service teams. You will be the liaison between clients and resort departments, ensuring flawless events and memorable experiences.

Responsibilities include coordinating with groups, reviewing BEOs, assisting banquets and setup, and delivering value beyond expectations while maintaining the highest service standards. Flexible weekends and early mornings required.