Banquet Server (On Call)

Omni Hotels & Resorts; Austin (TX); On-site; USD 21,000 - 34,000; Full time

Job summary

Omni Barton Creek Resort & Spa is seeking a banquet server to ensure top-notch food and beverage service for functions, uphold Omni's standards, and deliver exceptional guest experiences. The role emphasizes teamwork and meticulous attention to detail in a luxury hotel setting.

Responsibilities include setting up banquet stations, following BEOs, attending pre-meal meetings, and maintaining clean, polished presentation.

Qualifications

• Previous serving and guest service experience required.
• Unexpired Food Handlers and TABC certifications or obtain upon hire.
• Flexible schedule including weekends, holidays, and evenings.
• Excellent interpersonal, oral and written communication skills.
• Ability to multitask and maintain a friendly demeanor in a fast-paced environment.
• Teamwork-oriented and positive attitude essential.

Responsibilities

• Perform Banquet side work as designated by Banquet Captain/leadership.
• Meet service standards and ensure timely delivery of service.
• Maintain presentation of banquet functions (linens, chairs, floors, walls, windows, lighting, centerpieces, condiments).
• Attend to guest needs during functions and related duties.
• Report to Banquet Manager any housekeeping or equipment repairs needed.
• Adhere to liquor liability laws and attend pre-meal meetings.
• Follow Banquet Event Orders (BEOs) details.
• Set tables to specifications, carry trays, and provide excellent customer service.
• Complete banquet consumption sheets as directed.
• Attend department trainings and other company-required sessions.
• Complete other duties as assigned by management.

Skills

Guest service experience

Teamwork

Oral and written communication

Food Handlers

TABC certification

Job description

Omni Barton Creek Resort & Spa
Nestled in the scenic Texas Hill Country just minutes from downtown Austin, Omni Barton Creek Resort & Spa is a premier destination for luxury, leisure, and world-class hospitality.
Our associates are the heart of our success - a dedicated, passionate team who bring to life the warmth, elegance, and service excellence that define the Omni brand. Joining our team means becoming part of a culture built on respect, gratitude, and empowerment. Here, every associate has the opportunity to grow through comprehensive training, mentorship, and career advancement within one of the hospitality industry's most respected companies.
From championship golf and award-winning dining to a rejuvenating spa and stunning natural surroundings, Omni Barton Creek offers an inspiring environment to work, learn, and thrive. If you are driven, personable, and passionate about creating exceptional guest experiences, you'll find your perfect match at Omni Barton Creek Resort & Spa.
his team member will ensure that all food and beverage service for functions in the banquet department of the resort are served on time and that all of Omni's professional standards are upheld

Responsibilities:

• Perform all Banquet side work as designated by the Banquet Captain and/or Banquet leadership.
• Efficiently and properly perform all service standards.
• Maintain overall presentation of banquet functions with attention to detail by ensuring that linens and chairs are clean and straight; floors, walls, and windows are clean; light bulbs are not burnt out; centerpieces are fresh (if applicable) and polished; condiments are clean and full according to standards.
• Attend to all needs of the guests during functions and function related duties.
• Report to the Banquet Manager any need for housekeeping and/or repairs of and banquet equipment.
• Must be familiar with and adhere to all liquor liability laws.
• Must attend all designated pre-meal meetings.
• Must follow all details as described on Banquet Event Orders (BEO's).
• Must be able to set tables to specifications, carry trays, and have excellent customer service experience.
• Complete banquet consumption sheets as designated by the Banquet Captain and Manager.
• Attend department meetings and other company required trainings.
• Complete other duties as assigned by management.

QUALIFICATIONS:

• Previous serving and guest service experience required, four-star/four-diamond hotel or resort banquet experience is strongly preferred.
• Must have unexpired Food Handlers and TABC - or obtain upon hire.
• Must be willing to work a flexible schedule, including weekends, holidays and evenings.
• Must agree and adhere to compensation acknowledgment and tip reporting guidelines.
• Must have excellent interpersonal, oral and written communication skills.
• Ability to multitask and portray a friendly demeanor in a fast-paced environment.
• Must consistently demonstrate a teamwork-oriented and positive attitude

Physical Requirements:

• Must be able to lift up to 50lbs and stand and walk for the duration of a full shift.
• Must be able to walk, push, pull, stoop, bend and lift items of moderate weight.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.