Luxury Dining Assistant: Elevate Guest Service

Fairmont; Scottsdale (AZ); On-site; USD 30,000 - 48,000; Full time

Benefits offered by this job

Employee discounts

Free meals

Learning programs

Medical benefits

Career growth

Job summary

Fairmont Scottsdale Princess in Scottsdale, AZ seeks a server assistant to support Food & Beverage colleagues and help set the stage for memorable dining experiences. You will learn the menu, uphold standards, and assist wherever needed in a fast-paced luxury setting.

Join a team that values hospitality, attention to guest needs, and collaboration to ensure flawless service. Enjoy benefits and growth opportunities within the Fairmont brand.

Qualifications

• Previous experience of at least one year in food and beverage.
• Excellent communication and organizational skills.
• Strong interpersonal and problem solving abilities.
• Highly responsible & reliable.
• Ability to work well under pressure in a fast paced environment.
• Ability to work cohesively with fellow colleagues as part of a team.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.

Responsibilities

• Exhibit sincere hospitality. Go above and beyond for the guest. Be obsessed with guest satisfaction.
• Complete knowledge of all products, procedures, and standards.
• Be an expert on all things restaurant related. Ace tests. Answer questions. Study.
• Offer the highest level of support. Assists their server as much as possible in as many ways as possible.
• Clears tables when guests are finished. Works with other bussers and servers to make sure enough “hands” are available when a table is finished.
• Sets each table in their section flawlessly and perfectly. Checks each table for completeness of setting. Obsessed with knolling (organizing by parallel or 90 degree angles).
• Stocks side stations and maintains appropriate pars of silverware, glassware, napkins, share plates, marking trays and condiments throughout service.
• Takes pride in polishing items and makes sure they are fingerprint and smudge free. QUIETLY stocks these stations by placing items in gently and softly.
• Maintains water levels throughout service.
• Picks up debris and cleans any spills or grease on the floor.
• Maintains overall cleanliness of the dining room.
• Helps clean and stock all supplies. Organizes and stocks appropriate linen pars.
• Performs all assigned side work before, during, and after their shift.

Skills

Excellent communication

Organizational skills

Interpersonal abilities

Work under pressure

Team player

Guest-focused service

Job description

Fairmont Scottsdale Princess in Scottsdale, AZ seeks a server assistant to support Food & Beverage colleagues and help set the stage for memorable dining experiences. You will learn the menu, uphold standards, and assist wherever needed in a fast-paced luxury setting.

Join a team that values hospitality, attention to guest needs, and collaboration to ensure flawless service. Enjoy benefits and growth opportunities within the Fairmont brand.