Luxury Cruise Sales Consultant

Norwegian Cruise Line Holdings Ltd.; Florida; On-site; USD 52,000 - 65,000; Full time

Job summary

Norwegian Cruise Line Holdings Ltd. in Florida seeks a results‑driven sales professional to promote Regent Seven Seas Cruises directly to consumers. You will cultivate relationships, initiate calls, and drive direct sales while delivering an exceptional guest experience.

You will use Regent Live and CRM tools to tailor itineraries, explain pricing, and upsell promotions such as stateroom upgrades and onboard credits. A strong service mindset and knowledge of RSSC products are essential.

Qualifications

• High School Diploma.
• Bachelor's degree in Marketing, Business Administration or related field preferred.
• Minimum one year sales experience; cruise sales a plus.
• Familiarity with global luxurious travel destinations preferred, but not required.

Responsibilities

• Promote sales to direct consumers by initiating calls.
• Use Regent Live and SF Campaigns to identify travel needs, present RSSC products, and make recommendations.
• Establish and maintain quality customer relationships by delivering exceptional service and identifying customer needs.
• Meet retention goals and follow up with consumers to close sales and meet revenue targets.
• Build and maintain relationships with new and existing consumers.
• Maintain prospect lists to identify client travel trends and promote RSSC products.
• Acquire knowledge of RSSC products and pricing to articulate features and promotions.
• Attend daily team meetings and participate in sales training to ensure accurate information.
• Participate in mass email campaigns targeting specific guest profiles.
• Perform other job-related functions as assigned.

Skills

Verbal communication

Telephone etiquette

Customer service orientation

Multitasking

Adaptability

Education

High School Diploma

Bachelor's degree in Marketing or related field

Tools

Salesforce.com

Microsoft Office

Job description

Norwegian Cruise Line Holdings Ltd. in Florida seeks a results‑driven sales professional to promote Regent Seven Seas Cruises directly to consumers. You will cultivate relationships, initiate calls, and drive direct sales while delivering an exceptional guest experience.

You will use Regent Live and CRM tools to tailor itineraries, explain pricing, and upsell promotions such as stateroom upgrades and onboard credits. A strong service mindset and knowledge of RSSC products are essential.