Luxury CRM & Client Engagement Specialist

Golden Goose; New York (NY); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Health and dental insurance

401K

Paid holidays

Generous paid time-off policy

Career opportunities in a dynamic team

Job summary

A luxury lifestyle brand in New York is seeking a CRM Specialist to enhance client engagement strategies and drive meaningful relationships. You'll support global CRM initiatives, collaborate with retail teams, and analyze client behaviors. The ideal candidate has a passion for luxury with 2-4 years of CRM experience in fashion, strong communication skills, and proficiency in relevant tools. A competitive salary range of $70,000 - $80,000 is offered along with comprehensive benefits.

Qualifications

• Experience in retail, CRM, or client engagement is a must.
• Strong analytical thinking combined with creativity.

Responsibilities

• Support implementation of global CRM and client engagement strategies.
• Analyze client data and identify opportunities for engagement.
• Collaborate with marketing and regional teams for project execution.

Skills

Strong communication and interpersonal skills

Analytical mindset with attention to detail

Passion for luxury and client engagement

Proficiency in Excel, PowerPoint, and Word

Knowledge of Salesforce

Additional languages

Education

2-4 years of CRM experience in luxury fashion/retail

Job description

A luxury lifestyle brand in New York is seeking a CRM Specialist to enhance client engagement strategies and drive meaningful relationships. You'll support global CRM initiatives, collaborate with retail teams, and analyze client behaviors. The ideal candidate has a passion for luxury with 2-4 years of CRM experience in fashion, strong communication skills, and proficiency in relevant tools. A competitive salary range of $70,000 - $80,000 is offered along with comprehensive benefits.