Luxury Clienteling & CRM Lead

LVMH Group; Madison (WI); On-site; USD 100,000 - 125,000; Full time

Benefits offered by this job

Healthcare

Fertility support

Tuition reimbursement

Mental health support

Job summary

A luxury brand company is seeking a Client Development Manager to lead clienteling strategies and enhance sales performance in Madison. This role involves maintaining client data, tailoring shopping experiences, and supporting CRM initiatives, requiring over 3 years of experience in luxury retail. The position offers a salary ranging from $100,000 to $125,000 and includes benefits like healthcare and tuition reimbursement, fostering a rewarding work environment.

Qualifications

• 3+ years of sales, VIC, and CRM experience, preferably in a luxury retail environment.
• Strong knowledge of customer data analysis and relationship building.
• Proficient in Microsoft Office and Excel.

Responsibilities

• Lead clienteling strategy to enhance sales team performance.
• Maintain and update client data for CRM accuracy.
• Develop tailored shopping experiences for clients.
• Oversee clienteling reporting tools.
• Provide ongoing CRM training and support.

Skills

Sales and CRM experience

Customer data analysis

Interpersonal skills

Customer service skills

Teamwork

Tools

Microsoft Office

Excel

Job description

A luxury brand company is seeking a Client Development Manager to lead clienteling strategies and enhance sales performance in Madison. This role involves maintaining client data, tailoring shopping experiences, and supporting CRM initiatives, requiring over 3 years of experience in luxury retail. The position offers a salary ranging from $100,000 to $125,000 and includes benefits like healthcare and tuition reimbursement, fostering a rewarding work environment.