Luxury Conference Services Manager — Washington DC

IHG Hotels & Resorts; Washington (District of Columbia); On-site; USD 49,593 - 53,726; Full time

Benefits offered by this job

Room discounts

Comprehensive training programs

Job summary

The Willard InterContinental Washington, DC, part of IHG Hotels & Resorts, is a historic luxury property dedicated to delivering unforgettable events. The Conference Services Manager will coordinate bookings, nurture strong client relationships, and orchestrate meetings, conferences and special events with precision.

Key responsibilities include liaising with clients to confirm bookings, delivering exceptional service in person or by email or phone, and developing detailed function sheets for

Qualifications

• 3+ years luxury hotel conference/event planning experience.

Responsibilities

• Liaising with clients to build accurate events bookings.
• Delivering exceptional service standards in-person, on email or over the phone.
• Establishing client requirements to effectively facilitate their needs.
• Compiling accurate function sheets for the Operations Team.

Skills

Client engagement

Attention to detail

Team collaboration

Job description

The Willard InterContinental Washington, DC, part of IHG Hotels & Resorts, is a historic luxury property dedicated to delivering unforgettable events. The Conference Services Manager will coordinate bookings, nurture strong client relationships, and orchestrate meetings, conferences and special events with precision.

Key responsibilities include liaising with clients to confirm bookings, delivering exceptional service in person or by email or phone, and developing detailed function sheets for