Luxury Conference Services Lead

Paso Robles Inn; Paso Robles (CA); On-site; USD 65,000 - 79,000; Full time

Job summary

Paso Robles Inn in Paso Robles, CA is seeking a Conference Service Manager to join the Sales & Events team. You will manage post-contract client relations, coordinate event details, and drive revenue through upselling premium services.

The role requires 2+ years in event planning or hotel catering/operations, strong organizational and communication skills, and flexibility for evenings and weekends. Equal opportunity employer and destination on the California coast.

Qualifications

• Must have excellent hospitality sales skills from rapport building to closing business.
• Must identify client’s primary buying criteria and goals quickly and sell to those needs.
• Must be creative in client approach, proposing, planning, and conducting wow site inspections.
• Must possess excellent communication, follow up, and organizational skills.
• Strong leadership and the ability to work with cross-functional teams in a dynamic environment.

Responsibilities

• Serve as the primary contact for all group and event clients post-contract.
• Detail all event aspects including space layouts, audiovisual needs, food & beverage selections, and timelines.
• Proactively upsell event enhancements and premium services to drive revenue.
• Collaborate with Banquets, Culinary, Front Office, and Sales to ensure flawless execution.
• Conduct pre-event meetings and property walk-throughs with clients and vendors.
• Manage and maintain event documentation including BEOs, group resumes, and billing.

Skills

Hospitality sales

Communication

Leadership

Organizational skills

Proactive/creative mindset

Tools

Microsoft Office

PMS/booking systems

Job description

Paso Robles Inn in Paso Robles, CA is seeking a Conference Service Manager to join the Sales & Events team. You will manage post-contract client relations, coordinate event details, and drive revenue through upselling premium services.

The role requires 2+ years in event planning or hotel catering/operations, strong organizational and communication skills, and flexibility for evenings and weekends. Equal opportunity employer and destination on the California coast.