Conference Service Manager at the Beautiful Paso Robles Inn

Paso Robles Inn; Paso Robles (CA); On-site; USD 65,000 - 79,000; Full time

Job summary

Paso Robles Inn in Paso Robles, CA is seeking a Conference Service Manager to join the Sales & Events team. You will manage post-contract client relations, coordinate event details, and drive revenue through upselling premium services.

The role requires 2+ years in event planning or hotel catering/operations, strong organizational and communication skills, and flexibility for evenings and weekends. Equal opportunity employer and destination on the California coast.

Qualifications

• Must have excellent hospitality sales skills from rapport building to closing business.
• Must identify client’s primary buying criteria and goals quickly and sell to those needs.
• Must be creative in client approach, proposing, planning, and conducting wow site inspections.
• Must possess excellent communication, follow up, and organizational skills.
• Strong leadership and the ability to work with cross-functional teams in a dynamic environment.

Responsibilities

• Serve as the primary contact for all group and event clients post-contract.
• Detail all event aspects including space layouts, audiovisual needs, food & beverage selections, and timelines.
• Proactively upsell event enhancements and premium services to drive revenue.
• Collaborate with Banquets, Culinary, Front Office, and Sales to ensure flawless execution.
• Conduct pre-event meetings and property walk-throughs with clients and vendors.
• Manage and maintain event documentation including BEOs, group resumes, and billing.

Skills

Hospitality sales

Communication

Leadership

Organizational skills

Proactive/creative mindset

Tools

Microsoft Office

PMS/booking systems

Job description

Conference Service Manager at the Beautiful Paso Robles Inn

Requisition Number: CONFE009116

• Posted : September 15, 2026
• Full-Time
• On-site

Locations

Showing 1 location

Paso Robles Inn
Paso Robles, CA 93446, USA

Description

Elevate Your Career on the California Coast
Position: Conference Service Manager
Location: Paso Robles Inn
Department: Sales & Events
Compensation: $72,000 annual salary

About Us:
Come be part of the Peregrine Central Coast Boutique Collection at the iconic Paso Robles Inn Campus — where unforgettable guest experiences begin. For more than a century, the Paso Robles Inn has welcomed travelers, celebrations, and meaningful gatherings in the heart of wine country. Today, that legacy continues through three distinctive stays: The Piccolo, an elevated boutique escape just beyond our gardens; The 1889 House, a heritage-inspired retreat designed for intimate gatherings and special events; and our newly reimagined Inn Rooms & Suites, offering warm, inviting accommodations steps from the vibrant downtown square.

Work Hours

• Will be required to work flexible scheduled shifts based on business needs.
• Scheduling may include holidays, nights, overnights and weekends depending on travel and trade show schedule and hotel events.

Job Requirements

• Must have excellent hospitality sales skills from rapport building to closing business to following up to close their next group meeting
• Must be able to identify client’s primary buying criteria and personal goals quickly and accurately; then be able to sell to those needs
• Must be creative in client approach, creating proposals, planning and conducting wow sites inspections and closing/stealing business
• Must possess excellent communication, follow up, and organizational skills
• Sets high personal performance standards and enjoys keeping track of individual and team progress toward goals
• Must be proactive and have a creative, positive, and focused mindset
• Understand the mission, vision, and goals of the hotel
• Strong computer skills and proficient in Microsoft Office
• Strong leadership skills and the ability to apply them in a dynamic environment
• Well organized, focused and complete all work assigned
• Work cohesively with co-workers and all departments as part of a team
• Build morale and promote positive employee engagement
• Follow all appropriate policies and procedures while constantly striving to improve standards of operations
• Ability to read, comprehend, and write instructions, correspondence, reports, and memos
• Ability to communicate verbally and electronically with clients, guests, corporate office and co-workers
• Ability to effectively present information to clients, guests, corporate office and co-workers
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to understand guest service needs
• Manage and maintain all group room blocks, ensuring accurate setup in PMS/booking systems, including rates, inventory, cut-off dates, and contract terms.
• Track and report group pickup, performance, and attrition risk, proactively identifying underperforming blocks and escalating concerns as needed.
• Partner with Sales, and Revenue Management to ensure accurate communication, inventory control, and alignment with hotel revenue strategy.

Position Overview:
We’re seeking a passionate and polished Conference Service Manager to join our Sales & Events team. In the role of Conference Service Manager, you’ll play a vital role in bringing each guest journey to life — creating memorable moments, fostering genuine connections, and delivering the thoughtful hospitality that turns celebrations into lasting memories.

Key Responsibilities:

• Serve as the primary point of contact for all group and event client's post-contract
• Detail all aspects of events including space layouts, audiovisual needs, food & beverage selections, and timelines
• Proactively upsell event enhancements and premium services to elevate the client experience and drive revenue
• Collaborate closely with Banquets, Culinary, Front Office, and Sales to ensure flawless execution
• Conduct pre-event meetings and property walk-throughs with clients and vendors
• Manage and maintain all event documentation, including BEOs, group resumes, and billing

Qualifications:

• 2+ years of experience in event planning, conference services, or hotel catering/event operations
• Exceptional organizational skills and attention to detail
• Strong communication and relationship-building skills with both clients and internal teams
• Ability to manage multiple events simultaneously in a fast-paced, luxury setting
• Flexibility to work evenings and weekends as needed for event coverage

CCC Management II LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, disability (physical or mental), medical condition, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local law. We are committed to complying with the California Fair Employment and Housing Act (FEHA), Title VII of the Civil Rights Act, the Americans with Disabilities Act (ADA), and all other applicable equal opportunity laws. If you need accommodation for any part of the application process because of a medical condition or disability, please contact: [e-mail]

CCC Management LLC participates in E-Verify. Upon hire, your employment will be contingent on proof of identity and eligibility to work in the United States, which will be confirmed through the federal E-Verify system.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.