Luxury Condo Concierge: Elevate Resident Experience

Related; West Palm Beach (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

401(k) plan

FSA & HSA benefits

Employer-paid life and AD&D insurance

Paid leave & disability programs

Mental health resources

Fertility benefits

Volunteer time off

Tuition & certification reimbursement

Internal advancement opportunities

Job summary

Related Management Company is seeking a Concierge to be the first impression for residents and guests in a luxury property. You will greet residents and guests with warmth, manage deliveries, and keep the lobby polished and inviting.

Join a team that supports leasing tours, resident events, and a seamless move-in/move-out process, while monitoring security and maintaining a welcoming atmosphere. This role rewards professionalism and teamwork within Related.

Qualifications

• Passion for excellent service and a composed, professional attitude.
• 1–3 years of hospitality, customer service, or luxury property experience is a plus.
• Comfort using basic digital tools and logging systems.

Responsibilities

• Greet residents and guests with warmth and professionalism.
• Announce visitors and manage deliveries to keep lobby welcoming.
• Maintain lobby cleanliness and atmosphere for a premium experience.
• Support leasing tours and resident events with a polished front desk presence.
• Monitor security and access procedures while remaining calm under pressure.
• Log packages and manage amenity bookings using digital tools.
• Assist move-ins/outs and coordinate with the Resident Manager as needed.
• Provide local tips and personalized service to residents.

Skills

Customer service

Professional attitude

Digital tools familiarity

Physically able to lift 50 lbs

MS Office/CRM basics

Education

High school diploma or equivalent

Tools

CRM platforms

Email/comms tools

MS Office

Job description

Related Management Company is seeking a Concierge to be the first impression for residents and guests in a luxury property. You will greet residents and guests with warmth, manage deliveries, and keep the lobby polished and inviting.

Join a team that supports leasing tours, resident events, and a seamless move-in/move-out process, while monitoring security and maintaining a welcoming atmosphere. This role rewards professionalism and teamwork within Related.