Luxury Concierge - Weekend/Part-Time, $20/hr

Worth Ross Management Co.; Austin, Northern (TX, KY); Hybrid; USD 23,000 - 32,000; Part time

Benefits offered by this job

Weekend availability

Job summary

Worth Ross Management Company is seeking a polished concierge to greet residents, guests, and vendors in a luxury multifamily community. You will manage building access and act as a trusted go-to for daily needs while upholding privacy and professionalism.

This role emphasizes discretion, exceptional service, and the ability to thrive in a fast-paced environment, with weekend availability and a focus on elevating resident experiences.

Qualifications

• Strong customer service and hospitality knowledge, ideally in luxury environments.
• Excellent communication and interpersonal skills.
• High attention to detail and ability to multitask independently.
• Comfort using email and property management systems.
• Professional judgment, discretion, and a calm, solution-oriented mindset.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and coordination of authorized vendor access.
• Maintain confidentiality and uphold resident privacy at all times.
• Respond to resident concerns and emergencies, escalating when needed.
• Log daily activity, packages, and deliveries in BuildingLink.
• Contribute ideas to enhance services and improve the resident experience.
• Support resident relations through timely follow-up and issue resolution.

Skills

Customer service

Communication

Interpersonal skills

Attention to detail

Multitasking

Tech aptitude

Education

High school diploma or equivalent

Job description

Worth Ross Management Company is seeking a polished concierge to greet residents, guests, and vendors in a luxury multifamily community. You will manage building access and act as a trusted go-to for daily needs while upholding privacy and professionalism.

This role emphasizes discretion, exceptional service, and the ability to thrive in a fast-paced environment, with weekend availability and a focus on elevating resident experiences.