Luxury Concierge — Resident Experience (Part-Time)

Worth Ross Management Co.; Basalt, Northern (CO, KY); Hybrid; USD 30,000 - 32,000; Part time

Job summary

Worth Ross Management Company (WRMC) is seeking a polished Concierge for a luxury multifamily community in Basalt, CO. You will greet residents, manage access, and coordinate vendor interactions with discretion and professionalism.

The ideal candidate has strong customer service and hospitality knowledge, excellent communication, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is required.

Qualifications

• High school diploma or equivalent.
• Prior experience in hospitality, concierge, or customer service preferred.
• Strong customer service mindset with discretion and professionalism.

Responsibilities

• Greet residents, guests, and vendors with a warm, professional demeanor.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and vendor access coordination.
• Maintain confidentiality and uphold resident privacy at all times.
• Respond to resident concerns and emergencies, escalating when needed.
• Log daily activity, packages, and deliveries in BuildingLink.
• Contribute ideas to enhance services and improve resident experience.
• Support resident relations through timely follow-up and issue resolution.

Skills

Customer service

Hospitality knowledge

Communication

Multitasking

Discretion

Education

High school diploma

Tools

BuildingLink

Job description

Worth Ross Management Company (WRMC) is seeking a polished Concierge for a luxury multifamily community in Basalt, CO. You will greet residents, manage access, and coordinate vendor interactions with discretion and professionalism.

The ideal candidate has strong customer service and hospitality knowledge, excellent communication, and the ability to multitask in a fast-paced environment. Weekend and holiday availability is required.