Luxury Concierge Lounge Attendant - Weekend AM Specialist

Renaissance Hotel - Cincinnati; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Renaissance Hotel - Cincinnati is seeking a Concierge Lounge Attendant / Server for full-time shifts, including weekends and some evenings. The role focuses on delivering exceptional hospitality in our club lounge and dining environment.

Candidates should have prior club lounge experience (2+ years preferred), strong customer service, and the ability to multitask in a fast-paced setting. A friendly, attentive attitude and wine/cocktail knowledge are valued to enhance guest experiences.

Qualifications

• Previous Hotel Club Lounge attendant experience is preferred (2+ years).
• Hotel Food & Beverage Club Lounge (Concierge attendant) role.

Responsibilities

• Speak with customers and take drink and food orders.
• Make recommendations to guests and process payments.
• Ensure guests’ needs are met and provide high-quality service.
• Stand, walk, and carry heavy trays; assist with opening/closing duties.
• Learn about food and beverages and deliver a memorable dining experience.

Skills

Customer service

Multi-tasking

Wine & cocktails knowledge

Professional demeanor

Job description

Renaissance Hotel - Cincinnati is seeking a Concierge Lounge Attendant / Server for full-time shifts, including weekends and some evenings. The role focuses on delivering exceptional hospitality in our club lounge and dining environment.

Candidates should have prior club lounge experience (2+ years preferred), strong customer service, and the ability to multitask in a fast-paced setting. A friendly, attentive attitude and wine/cocktail knowledge are valued to enhance guest experiences.