Hotel Concierge Club Lounge Attendant

Renaissance Hotel - Cincinnati; Cincinnati (OH); On-site; USD 19,000 - 25,000; Full time

Job summary

Renaissance Hotel - Cincinnati is seeking a Concierge Lounge Attendant / Server for full-time shifts, including weekends and some evenings. The role focuses on delivering exceptional hospitality in our club lounge and dining environment.

Candidates should have prior club lounge experience (2+ years preferred), strong customer service, and the ability to multitask in a fast-paced setting. A friendly, attentive attitude and wine/cocktail knowledge are valued to enhance guest experiences.

Qualifications

• Previous Hotel Club Lounge attendant experience is preferred (2+ years).
• Hotel Food & Beverage Club Lounge (Concierge attendant) role.

Responsibilities

• Speak with customers and take drink and food orders.
• Make recommendations to guests and process payments.
• Ensure guests’ needs are met and provide high-quality service.
• Stand, walk, and carry heavy trays; assist with opening/closing duties.
• Learn about food and beverages and deliver a memorable dining experience.

Skills

Customer service

Multi-tasking

Wine & cocktails knowledge

Professional demeanor

Job description

About the Job:

Our luxury hotel in the heart of downtown Cincinnati is in need Concierge Lounge attendant /food runner of am -time working shift along with sometimes evenings/weekends.

Job Title:

Concierge Lounge Attendant.

We take pride in every detail. We know that people are our greatest resource and we now have amazing opportunities for professionals with a passion for service excellence.

Currently, we are looking for talented and enthusiastic individuals with a passion for service, outgoing personalities, and the drive to be the best to join our Food & Beverage Full-time positions available.

Qualifications:

• Previous Hotel Club Lounge attendant experience is preferred 2 y. minimum.
• This position is for Hotel Food & Beverage Club Lounge (Concierge attendant).
• All applicants must be available to work weekends.
• The candidate must be available to work weekend AM.

Busy Cincinnati Downtown Hotel.

We are looking for an energetic, attentive Concierge/Server who is committed to providing a high-quality dining experience to our customers. The server's responsibilities include speaking with customers, taking drink and food orders, making recommendations, processing payments, and ensuring that customers’ needs are met and they have an excellent time. You should be a skilled multi-tasker with a passion for customer satisfaction and knowledge of wines, beer, and cocktails.

To succeed as a Server, you should be friendly, proactive, and efficient. The server should also be passionate about the food and drinks they serve and create a fun, enjoyable experience for every customer.

Club Lounge Server/Attendant:

• Making recommendations, and serving them food and drinks.
• Handling multiple tables and tasks in an efficient manner.
• Cleaning and clearing tables.
• Assisting with opening and closing duties.
• Learning about food and beverages.
• Standing, walking, and carrying heavy trays of food and drinks.
• Experience preferred fine-dining experience a plus.
• Ability to walk, stand, and carry heavy trays.
• A friendly, attentive attitude.
• Must be the minimum age to serve alcohol.
• A passion for providing customers with high-quality service.