Luxury Concierge & Front Desk Specialist

Guardian-Security-Services,-Inc; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

Guardian Service Industries is seeking an experienced Concierge for luxury communities in the Washington, DC area. The ideal candidate will provide excellent member service and maintain strong professional relationships at the front desk.

The role requires high energy, problem-solving skills, and the ability to work a weekend schedule with day and night shifts. Prior residential concierge experience is preferred, with proficiency in property management software.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with property management software is preferred.
• Excellent written and oral communication and interpersonal skills.

Responsibilities

• Greet residents and guests and provide exceptional customer service.
• Maintain front desk operations and professional appearance.
• Submit reports, maintain logs, and produce signage as needed.
• Coordinate with maintenance and management to resolve issues.

Skills

Communication skills

Customer service

Front desk duties

Multitasking

Professional appearance

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Service Industries is seeking an experienced Concierge for luxury communities in the Washington, DC area. The ideal candidate will provide excellent member service and maintain strong professional relationships at the front desk.

The role requires high energy, problem-solving skills, and the ability to work a weekend schedule with day and night shifts. Prior residential concierge experience is preferred, with proficiency in property management software.