Luxury Community Concierge | Front Desk Specialist

Guardian-Security-Services,-Inc; Washington (District of Columbia); On-site; USD 23,000 - 32,000; Full time

Job summary

Guardian Security Services is seeking an experienced concierge for luxury communities in Washington, DC. The role focuses on delivering exceptional member service at the front desk, maintaining professional relationships, and solving problems with high energy and professionalism.

The position requires excellent communication, knowledge of the local area, and flexibility to cover weekends and evenings. A high school diploma is required, and prior residential concierge experience is preferred.

Qualifications

• High school diploma or equivalent is required.
• Experience as a residential concierge is preferred.
• Experience with building/amenity management software is a plus.
• Excellent written and verbal communication skills are essential.
• Must be able to submit reports and maintain logs.

Responsibilities

• Provide excellent member service at the front desk and maintain professional relationships.
• Operate the front desk efficiently, with high energy and problem-solving focus.
• Maintain logs, create signage, and submit reports as needed.

Skills

Exceptional communication

Customer service

Local area knowledge

Flexibility / weekend availability

Planning & time management

Attendance & punctuality

Background check compliance

Education

High school diploma or equivalent

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Security Services is seeking an experienced concierge for luxury communities in Washington, DC. The role focuses on delivering exceptional member service at the front desk, maintaining professional relationships, and solving problems with high energy and professionalism.

The position requires excellent communication, knowledge of the local area, and flexibility to cover weekends and evenings. A high school diploma is required, and prior residential concierge experience is preferred.