Luxury Concierge - Flexible Schedule & Guest Experience

Sonnenalp Properties, Inc.; Vail (CO); On-site; USD 33,062 - 38,572; Full time

Benefits offered by this job

Resort discounts

Holiday PTO and sick pay

Life insurance (voluntary)

Job summary

The Sonnenalp Hotel in Vail, CO is seeking a Full-Time Concierge to deliver personalized service to guests and owners at One Willow Bridge Road.

Responsibilities include building local relationships, staying informed about area events, and ensuring smooth check-in/out, valet and guest transportation arrangements. Strong English skills and a hospitality focus are required, with flexibility for duties across the front desk and related services.

Qualifications

• Concierge experience preferred.
• Good spoken and written English.
• Warm hospitality with professional discipline, yet a relaxed, caring demeanor.

Responsibilities

• Develop relationships with area restaurants, shops, clubs, salons, car rental agencies, shuttle services, florists, etc. to meet guest expectations.
• Keep informed of area events and activities; establish contacts with appropriate people.
• Know front desk procedures and be familiar with HMS, Alice, and PBX operations; ensure accurate messaging.

Skills

Concierge experience

English proficiency

Job description

The Sonnenalp Hotel in Vail, CO is seeking a Full-Time Concierge to deliver personalized service to guests and owners at One Willow Bridge Road.

Responsibilities include building local relationships, staying informed about area events, and ensuring smooth check-in/out, valet and guest transportation arrangements. Strong English skills and a hospitality focus are required, with flexibility for duties across the front desk and related services.