Luxury Concierge: Elevate Guest Experiences

Four Seasons; Vail (CO); On-site; USD 31,572 - 44,966; Full time

Benefits offered by this job

Winter Season Lifestyle Benefit

401(k) matching program

Discounted travel and services

Employee cafeteria

Job summary

Four Seasons in Vail, Colorado is looking for a full-time Concierge who will respond to a variety of guest requests with the highest level of hospitality. Candidates should have 1–2 years of experience in a luxury hotel setting and strong communication skills.

The role requires familiarity with Vail and its community, fluency in English, and it offers a competitive wage of $27.78 per hour plus commissions. Benefits include medical, dental, and 401(k) participation.

Qualifications

• Minimum 1–2 years of experience in a similar role, preferably in a luxury hotel setting.
• Fluency in English is required; ability to speak Spanish is a plus.

Responsibilities

• Respond to guest requests with personalized recommendations for satisfaction.
• Handle guest interactions with hospitality and professionalism.
• Assist with inquiries about hotel services and directions.
• Process incoming/outgoing packages, faxes, messages, and mail.
• Ensure guest satisfaction and standards are maintained.

Skills

Guest interaction

Hospitality

Communication skills

Knowledge of Vail

Ability to multi-task

Tools

Microsoft Suite

OPERA/Concierge Smart

Job description

Four Seasons in Vail, Colorado is looking for a full-time Concierge who will respond to a variety of guest requests with the highest level of hospitality. Candidates should have 1–2 years of experience in a luxury hotel setting and strong communication skills.

The role requires familiarity with Vail and its community, fluency in English, and it offers a competitive wage of $27.78 per hour plus commissions. Benefits include medical, dental, and 401(k) participation.