Luxury Concierge Customer Service - On-Call

Hallmark; Kansas City (MO); On-site; USD 17,000 - 22,000; Part time

Job summary

Hallmark's Halls KC Concierge is a part-time, on-call customer service role located at Crown Center in Kansas City. You will be the first contact for shoppers, managing inquiries, wrapping gifts, cash handling, and keeping the concierge area stocked and tidy.

We require a high school diploma or GED and at least one year of customer service experience, with basic computer skills. Availability for evenings, weekends, and some holidays is expected, with flexible on-call shifts.

Qualifications

• Requires high school diploma or GED or equivalent.
• Minimum one year of customer service experience in a professional or public environment.

Responsibilities

• Provide exceptional customer service to Hallmark shoppers.
• Handle cash operations and gift wrapping services.
• Keep the concierge area organized and stocked.
• Answer inquiries courteously and professionally.

Skills

Customer service

Communication

Education

High school diploma or GED

Tools

MS Word

Excel

Email

Job description

Hallmark's Halls KC Concierge is a part-time, on-call customer service role located at Crown Center in Kansas City. You will be the first contact for shoppers, managing inquiries, wrapping gifts, cash handling, and keeping the concierge area stocked and tidy.

We require a high school diploma or GED and at least one year of customer service experience, with basic computer skills. Availability for evenings, weekends, and some holidays is expected, with flexible on-call shifts.