Luxury Concierge: Craft Unforgettable Guest Experiences

The Venetian Resort Las Vegas; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

The Venetian Resort Las Vegas is seeking a Concierge - Prestige to deliver above-and-beyond information and create meaningful itinerary arrangements for guests.

You will maintain knowledge of hotel features, local attractions, hours, and competitor venues; respond promptly to guest requests; uphold professional ethics; and work to ensure guest satisfaction in a luxury, high-volume environment.

Qualifications

• 1–3 years of concierge experience.
• Bachelor’s degree and multilingual abilities preferred.
• Excellent communication and high-volume service capability.

Responsibilities

• Provide information and arrange meaningful guest itineraries.
• Maintain knowledge of hotel features, hours, and local attractions.
• Respond promptly to guest needs and resolve issues.
• Represent The Venetian Resort with professional conduct.
• Ensure safety and maintain consistent attendance.

Skills

Customer service

Multilingual

Communication skills

English proficiency

Education

High School Diploma or equivalent

Job description

The Venetian Resort Las Vegas is seeking a Concierge - Prestige to deliver above-and-beyond information and create meaningful itinerary arrangements for guests.

You will maintain knowledge of hotel features, local attractions, hours, and competitor venues; respond promptly to guest requests; uphold professional ethics; and work to ensure guest satisfaction in a luxury, high-volume environment.