Luxury Community Ops Manager: Growth & Service

Mark Taylor; Scottsdale (AZ); On-site; USD 68,000 - 92,000; Full time

Benefits offered by this job

Housing discounts

401(k) with company match

Paid time off

Holidays and volunteer time

Medical, Dental, and Vision benefits

Employee appreciation events

Career growth opportunities

Job summary

Mark-Taylor is seeking a Manager of Community Operations (Community Manager) for Broadstone Waterfront in Scottsdale, AZ. You will drive five-star service, oversee maintenance, and contribute to the community’s upkeep to ensure residents feel at home.

The role demands leadership of a high-touch team, strong customer service, and operational excellence, with a compensation package including base pay and performance bonuses. This is a full-time, on-site opportunity at Scottsdale.

Qualifications

• 3+ years of community management in luxury multifamily settings.
• Strong customer service and resident relationship skills.
• Excellent communication, detail orientation, and organization.
• Proven ability to coach and develop teams.
• Experience with property management software (Yardi/ResMan) preferred.

Responsibilities

• Meet or exceed revenue targets by setting rents and controlling expenses.
• Lead and mentor administrative and service staff.
• Oversee hiring and performance management through HR processes.
• Conduct regular property inspections and drive improvements.

Skills

Community management

Customer service

Communication

Attention to detail

Organization

Time management

Resident relations

Leadership

Coaching

Microsoft Office

Yardi

ResMan

English

Tools

Yardi

ResMan

Job description

Mark-Taylor is seeking a Manager of Community Operations (Community Manager) for Broadstone Waterfront in Scottsdale, AZ. You will drive five-star service, oversee maintenance, and contribute to the community’s upkeep to ensure residents feel at home.

The role demands leadership of a high-touch team, strong customer service, and operational excellence, with a compensation package including base pay and performance bonuses. This is a full-time, on-site opportunity at Scottsdale.