Community Operations Manager | Luxury Multifamily, Scottsdale

Mark--taylor-Residentia; Scottsdale (AZ); On-site; USD 65,000 - 70,000; Full time

Benefits offered by this job

Rent discounts

Amenities access

Appreciation events

Career growth

401(k) match

PTO

Medical/Dental/Vision

Job summary

Mark-Taylor is seeking a Manager of Community Operations in Scottsdale, AZ to oversee maintenance, repairs, and daily operations while delivering five-star service across our luxury apartment communities.

This role leads a team, manages rent rates and expenses, conducts property inspections, and supports HR processes. A BA or equivalent experience preferred, with 3+ years of people management and strong Microsoft Office skills.

Qualifications

• 3+ years people management experience.
• 3+ years of experience as an Assistant Community Manager, Community Manager, or similar title in luxury multifamily setting required
• Demonstrated coaching and development ability
• BA degree preferred or equivalent professional experience
• Financial acumen with high proficiency in Microsoft Office Suite
• Excellent communication skills and professional presence
• Experience using ResMan, Yardi, or similar platforms is especially desirable
• A basic understanding of written and verbal English

Responsibilities

• Meet or exceed targeted revenue expectations by setting rent rates, managing operating expenses, and diligently monitoring aged delinquency.
• Prepare and review monthly financial reports with intuitive forecasting and a proactive plan for the financial performance of the asset.
• Coach, mentor, and inspire a team of administrative and service personnel, coordinating their activities and individual goals through tactical planning.
• Oversee the hiring process and ongoing employee performance management through courageous conversations and applicable HR processes.
• Conduct regular property inspections, propose, and own the resolution plan and execution of property enhancements.

Skills

People management

Assistant Community Manager experience

Coaching and development

Financial acumen

Microsoft Office

Communication skills

ResMan

Yardi

English language

Education

BA degree preferred

Tools

ResMan

Yardi

Job description

Mark-Taylor is seeking a Manager of Community Operations in Scottsdale, AZ to oversee maintenance, repairs, and daily operations while delivering five-star service across our luxury apartment communities.

This role leads a team, manages rent rates and expenses, conducts property inspections, and supports HR processes. A BA or equivalent experience preferred, with 3+ years of people management and strong Microsoft Office skills.