Luxury Residential Concierge Lead

LASI Security Company, Inc.; Washington (District of Columbia); Hybrid; USD 28,000 - 30,000; Full time

Job summary

Guardian Security Services is seeking experienced Concierge for luxury communities in the Washington, DC area. The ideal candidate will deliver excellent member service and maintain strong professional relationships while managing front desk operations.

Candidate should be outgoing, high-energy, and professional with problem-solving focus and strong attendance. The role requires familiarity with local area attractions and flexible weekend scheduling.

Qualifications

• High school diploma or equivalent required.
• Prior residential concierge experience.
• Experience with 250+ units desirable.
• Proficiency with Building Link, Yardi, Rent Café, Entrata.

Responsibilities

• Provide excellent member service and maintain professional relationships.
• Run the front desk efficiently and handle inquiries.
• Demonstrate exceptional communication with all levels of staff and public.
• Maintain logs, produce signage, and submit reports with computer tools.

Skills

Concierge experience

Customer service

Communication skills

DC area knowledge

Computer literacy

Education

High school diploma

Tools

Building Link

Yardi

Rent Café

Entrata

Job description

Guardian Security Services is seeking experienced Concierge for luxury communities in the Washington, DC area. The ideal candidate will deliver excellent member service and maintain strong professional relationships while managing front desk operations.

Candidate should be outgoing, high-energy, and professional with problem-solving focus and strong attendance. The role requires familiarity with local area attractions and flexible weekend scheduling.