Luxury Club Concierge Supervisor — Ko Olina, Oahu

Four Seasons Hotels Ltd; Honolulu (HI); Presencial; USD 41 000 - 58 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive Salary

Comprehensive benefits package

Complimentary Employee Meals

Complimentary Accommodation

Resumo da oferta

Four Seasons Resort O’ahu at Ko Olina is seeking a Full Time Club Concierge Supervisor to oversee the day-to-day operations of the Club Lounge and ensure exceptional guest service. You will coordinate food & beverage service and manage staff with a focus on aloha spirit.

The role requires 1–3 years of luxury hotel experience and knowledge of Concierge/Front Desk operations. Join a world-class team on Oahu’s Ko Olina coast with excellent training, benefits, and staff perks.

Qualificações

• Education: High School or equivalent experience is preferred.
• Experience: 1-3 years of Luxury Hotel Experience preferred.
• Skills & Abilities: Prior knowledge of the Concierge/Front Desk, Resort, and Food & Beverage Operations is preferred.

Responsabilidades

• Guide the Club Lounge Concierge team in delivering exceptional service to club guests by training, mentoring and developing team members in high service standards.
• Handle all guest interactions with highest level of hospitality and professionalism while accommodating special requests, resolves complaints, and assists in all guests inquires of the hotel.
• Ensure that all collateral for restaurants, museums, and attractions is up to date and current.
• Know what activities are available on property, in Ko Olina, and around island - creating close relationships with vendors in these areas in order to provide information, ticketing, and reservations for guests.
• Handle Club Floor guest check ins/check outs and verify Club access while adhering to hotel credit/cash handling policies in an efficient & friendly manner.
• Set-up & breakdown food buffets, mix alcoholic beverages, serve and buss during all food services.

Conhecimentos

Luxury hotel experience

Concierge/Front Desk knowledge

Food & Beverage operations

Formação académica

High School or equivalent experience

Descrição da oferta de emprego

Four Seasons Resort O’ahu at Ko Olina is seeking a Full Time Club Concierge Supervisor to oversee the day-to-day operations of the Club Lounge and ensure exceptional guest service. You will coordinate food & beverage service and manage staff with a focus on aloha spirit.

The role requires 1–3 years of luxury hotel experience and knowledge of Concierge/Front Desk operations. Join a world-class team on Oahu’s Ko Olina coast with excellent training, benefits, and staff perks.