Luxury Client Relations & Operations Coordinator

Van Cleef & Arpels; Las Vegas (NV); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Comprehensive benefits

Medical, dental, vision

401(k) with employer match

Wellness reimbursement

Volunteer days off

Job summary

Van Cleef & Arpels in Las Vegas seeks a CRC Coordinator to support day-to-day administrative and organizational activities within the Client Relations Center. You will work cross-functionally with leaders, clients, and stakeholders to ensure smooth operations and accurate documentation.

The role emphasizes scheduling, reporting, and confidential projects, with written communications across multiple channels to elevate the client experience. Weekend coverage may be required.

Qualifications

• 3+ years as an administrator in luxury retail, hospitality, executive support, or high-touch client services.
• Strong presentation and communication skills in-person and virtual, with attention to detail.
• Proficient in Salesforce and Microsoft Office, including Word, Excel, Outlook and PowerPoint.

Responsibilities

• Provide administrative, organizational, and communication support to the CRC Management team.
• Collaborate with team members, leaders, and stakeholders to ensure smooth operations.
• Prepare reports and presentations, and support leadership coverage.
• Coordinate schedules, maintain calendars and databases, and handle confidential projects.
• Support client experience via written communication across chat, SMS, e-mail, and handwritten channels.
• Manage day-to-day administrative tasks: calendar management, email, filing, meetings, and visitor reception.
• Utilize Salesforce and digital tools to respond to communications and articulate product features.

Skills

presentation skills

communication skills

time management

organizational skills

Salesforce

Microsoft Office

Tools

Salesforce

Microsoft Office

Job description

Van Cleef & Arpels in Las Vegas seeks a CRC Coordinator to support day-to-day administrative and organizational activities within the Client Relations Center. You will work cross-functionally with leaders, clients, and stakeholders to ensure smooth operations and accurate documentation.

The role emphasizes scheduling, reporting, and confidential projects, with written communications across multiple channels to elevate the client experience. Weekend coverage may be required.