Luxury Client Experience Specialist

Restoration Hardware; West Jefferson (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

A luxury home furnishings retailer seeks a polished Customer Experience Associate to deliver exceptional service and create a luxurious experience for customers. This role involves engaging with clients, understanding their needs, and collaborating with team members to exceed expectations. Ideal candidates will have 1+ years in customer service and will be proficient in tools such as Salesforce and Microsoft Office. A flexible schedule is required, encompassing evenings and weekends.

Qualifications

• 1+ years of experience in customer service preferred.
• Ability to engage with high-end customers.
• Proficiency with software tools is essential.

Responsibilities

• Deliver exceptional customer service to enhance luxury experience.
• Identify customer needs and provide appropriate solutions.
• Build brand loyalty and revenue through product knowledge.

Skills

Customer Service Experience

Analytical Skills

Communication Skills

Relationship Building

Attention to Detail

Tools

Salesforce

Microsoft Office

Google Applications

Mac Operating System

Job description

A luxury home furnishings retailer seeks a polished Customer Experience Associate to deliver exceptional service and create a luxurious experience for customers. This role involves engaging with clients, understanding their needs, and collaborating with team members to exceed expectations. Ideal candidates will have 1+ years in customer service and will be proficient in tools such as Salesforce and Microsoft Office. A flexible schedule is required, encompassing evenings and weekends.