Luxury Brand Experience Specialist

Ralph Lauren; Pottstown (Montgomery County); On-site; Full time

Job summary

A premium lifestyle brand is looking for Sales Ambassadors to deliver exceptional customer service and drive sales. The role includes helping customers understand products, utilizing CRM tools, and providing coaching to other staff. Ideal candidates will have sales experience, strong communication skills, and flexibility to work varied hours, including evenings and weekends. If you're passionate about creating positive customer experiences, this opportunity will help you grow within the brand's legacy.

Qualifications

• Previous sales experience in a complex, high-volume retail environment.
• Strong communication skills with customers and colleagues.
• Ability to work with chemicals in the store.
• Lift and climb moderately up to 30 lbs.
• Must operate the register, stand, move, and walk for several hours.
• Willingness to work a flexible schedule including evenings and weekends.
• Experience in using digital tools for selling is preferred.

Responsibilities

• Deliver exceptional customer service by understanding customer needs.
• Drive sales achievement and collaborate with the team.
• Help coach Brand Ambassadors in customer-centric behaviors.
• Utilize CRM tools to enhance client relationships.
• Maintain store visual standards according to company guidelines.

Skills

Sales experience in high-volume environments

Effective communication

Customer relationship management

Flexibility in working hours

Building relationships

Tools

Polo connect

Job description

A premium lifestyle brand is looking for Sales Ambassadors to deliver exceptional customer service and drive sales. The role includes helping customers understand products, utilizing CRM tools, and providing coaching to other staff. Ideal candidates will have sales experience, strong communication skills, and flexibility to work varied hours, including evenings and weekends. If you're passionate about creating positive customer experiences, this opportunity will help you grow within the brand's legacy.