Luxury Client Experience Advisor

PRADA; Miami (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

PRADA in Miami is seeking a luxury retail ambassador to captivate clients and elevate the in-store journey. You will guide clients through the brand philosophy, discover needs, and foster lasting relationships while driving personal and team sales targets.

The role emphasizes providing an extraordinary luxury experience, promoting omni-channel engagement, and upholding high standards of service and product knowledge in a collaborative environment.

Qualifications

• Passion for selling and stores.
• Curiosity and interest in luxury/fashion, art and design.
• Experience of building a long-lasting relationship with clients.
• Being able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Ambition, resilience, self motivation, result driven and problem solving.
• Passion and knowledge of the managed product category.
• English is a must other languages are a plus.

Responsibilities

• Place the Customer at the center, creating a welcoming environment and striving to meet their every need and request, providing them with an excellence service in accordance to the “client journey ceremony”.

Skills

luxury retail

client relationships

team player

communication

english fluency

fashion knowledge

ambition resilience

Job description

PRADA in Miami is seeking a luxury retail ambassador to captivate clients and elevate the in-store journey. You will guide clients through the brand philosophy, discover needs, and foster lasting relationships while driving personal and team sales targets.

The role emphasizes providing an extraordinary luxury experience, promoting omni-channel engagement, and upholding high standards of service and product knowledge in a collaborative environment.