Luxury Client Advisor: Elevate Customer Experience

FashionUnited; Las Vegas (NV); On-site; USD 45,000 - 65,000; Full time

Job summary

Prada Group in the United States invites a luxury retail ambassador to convey brand philosophy and deliver an extraordinary client experience, guiding customers through our world of brands and collections.

You will maximize sales, build lasting relationships with clients, maintain store standards and visual displays, and stay informed on fashion trends. Fluent English is required; other languages are a plus. A strong team player with passion for luxury is essential.

Qualifications

• Passion for selling and stores.
• Curiosity about luxury/fashion, art and design.
• Experience building long-lasting relationships with clients.
• Able to work in team as well as alone.
• Excellent communication and interpersonal skills.
• Ambition, resilience, self motivation, results driven.
• Passion and knowledge of the managed product category.
• English is a must; other languages are a plus.

Responsibilities

• Place the Customer at the center and provide an excellent service.
• Capture Customer data into the Company CRM and develop relationships.
• Promote the Omni Channel mindset.
• Work as a team and maintain a positive working environment.
• Welcome and serve customers with an exceptional in-store experience.
• Cross-sell with departments to maximize sales and KPIs.
• Stay up-to-date with fashion trends and product knowledge.
• Liaise with line manager for customer complaints and security.

Skills

Customer service

Luxury fashion knowledge

Relationship building

Communication skills

Teamwork

Ambition

English proficiency

Job description

Prada Group in the United States invites a luxury retail ambassador to convey brand philosophy and deliver an extraordinary client experience, guiding customers through our world of brands and collections.

You will maximize sales, build lasting relationships with clients, maintain store standards and visual displays, and stay informed on fashion trends. Fluent English is required; other languages are a plus. A strong team player with passion for luxury is essential.