Luxury Client Engagement Coordinator

Saks Fifth Avenue Llc; New York (NY); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Disability insurance

Employee discount

Job summary

Bergdorf Goodman in New York invites a Concierge Coordinator, Client Engagement, to act as a bridge between our luxury offerings, selling leadership, and a global client base. You will translate brand priorities into high-impact outreach across in-store and digital channels.

Collaborate with store leadership, CRM, merchants, and ecommerce teams to tailor personalized client experiences while supporting strategic client engagement initiatives and maintaining exceptional service standards.

Qualifications

• Experience in luxury retail client engagement.
• Ability to collaborate with multiple teams.
• Strong communication and interpersonal skills.

Responsibilities

• Bridge BG luxury offerings with client base across channels.
• Support initiatives to enhance BG client experience in-store and online.
• Collaborate with store leadership, CRM, merchants, and ecommerce teams.

Skills

Client engagement

Cross-functional collaboration

CRM knowledge

Ecommerce support

Job description

Bergdorf Goodman in New York invites a Concierge Coordinator, Client Engagement, to act as a bridge between our luxury offerings, selling leadership, and a global client base. You will translate brand priorities into high-impact outreach across in-store and digital channels.

Collaborate with store leadership, CRM, merchants, and ecommerce teams to tailor personalized client experiences while supporting strategic client engagement initiatives and maintaining exceptional service standards.