Luxury Sales Advisor — Clienteling & VIP Experience

Saks Fifth Avenue Llc; United States; On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discount

Medical Insurance

Vision Insurance

Dental Insurance

401(k)

Job summary

Bergdorf Goodman, a New York luxury retailer, is hiring a Sales Advisor to deliver an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships.

You will engage clients in a welcoming environment, leverage clienteling tools, and promote loyalty programs to enhance customer value, while supporting operational excellence by

Qualifications

• Deliver exceptional client experience while driving sales.
• Leverage product knowledge to upsell and cross-sell.
• Maintain visual and merchandising standards.
• Promote loyalty programs to increase customer value.
• Ensure compliance and audit readiness.

Responsibilities

• Create a welcoming environment by greeting customers.
• Recommend merchandise based on product knowledge.
• Demonstrate follow-up on customer requests.
• Create a welcoming environment through graciousness.
• Utilize available clientele tools to communicate with customers.
• Frequently advise customers of the benefits of the InCircle program.
• Work to develop long term customer relationships.
• Help maintain visual and merchandise presentation standards on the selling floor.
• Ensure audit compliance.
• Demonstrate flexibility to the changing needs of the business.

Skills

Customer service

Consultative selling

Clienteling tools

Relationship building

Visual standards

Audit compliance

Flexibility

Job description

Bergdorf Goodman, a New York luxury retailer, is hiring a Sales Advisor to deliver an exceptional client experience while driving individual and team sales performance. This role combines expert product knowledge with a consultative selling approach to exceed customer expectations and build long-term relationships.

You will engage clients in a welcoming environment, leverage clienteling tools, and promote loyalty programs to enhance customer value, while supporting operational excellence by