Luxury Client Concierge & Tailoring Specialist

JCPenney; Natick (MA); On-site; USD 28,585 - 39,950; Full time

Job summary

A leading luxury fashion retailer is seeking a dedicated individual to enhance client relationships and provide exceptional wardrobe guidance in Natick, MA. You will be responsible for personalizing client experiences, developing a client book, and contributing to the growth of custom clothing sales. Ideal candidates have 2+ years of experience in luxury fashion and possess strong communication and styling skills. Join us to help clients build timeless wardrobes through expert guidance and exceptional service.

Qualifications

• 2+ years of experience in luxury fashion, suiting, or high-end retail.
• Strong understanding of tailoring, fit, and fabrics.
• Proven clienteling experience.

Responsibilities

• Provide a personalized, high-touch experience to every client.
• Develop and maintain an active client book through outreach.
• Offer expert advice on luxury suiting and styling coordination.
• Conduct wardrobe consultations both in-store and by appointment.
• Grow the Made-to-Measure business through exceptional client consultation.

Skills

Client relationship building

Styling expertise

Exceptional communication

Tools

CRM systems

POS systems

Job description

A leading luxury fashion retailer is seeking a dedicated individual to enhance client relationships and provide exceptional wardrobe guidance in Natick, MA. You will be responsible for personalizing client experiences, developing a client book, and contributing to the growth of custom clothing sales. Ideal candidates have 2+ years of experience in luxury fashion and possess strong communication and styling skills. Join us to help clients build timeless wardrobes through expert guidance and exceptional service.