Luxury Client Concierge & Personal Stylist

Pyramid Consulting Group, LLC; New York (NY); On-site; USD 41,000 - 48,000; Full time

Job summary

Pyramid Consulting Group, LLC is seeking Client Advisors for a new Madison Avenue store opening in New York, NY. This permanent full-time onsite role focuses on delivering an elevated client experience, building lasting relationships, and developing product knowledge across leather goods, accessories, home textiles, tableware, and furniture.

You will work weekends and holidays as needed, participate in events, support private client appointments, and collaborate with leadership to uphold the

Qualifications

• Previous experience in luxury retail or another high-touch, client-focused environment.
• Demonstrated experience with clienteling and the ability to develop meaningful, long-term client relationships.
• Exceptional interpersonal and communication skills, with a natural ability to connect with clients and build trust.
• A polished, poised, and professional demeanor with a sophisticated approach to client service.

Responsibilities

• Deliver a personalized, elevated client experience tailored to individual preferences, needs, and lifestyles.
• Build and maintain a loyal client portfolio through thoughtful clienteling, consistent follow-up, and long-term relationship building.
• Develop a strong understanding of the collection, including materials, craftsmanship, design, and product history, to effectively communicate the story behind each piece.
• Drive sales and achieve business objectives through relationship-driven engagement rather than transactional selling.
• Provide exceptional product recommendations and styling guidance across leather goods, accessories, home textiles, tableware, and furniture.
• Support private client appointments, special orders, and in-store events.
• Maintain impeccable store presentation and uphold the brand's standards of sophistication, discretion, and attention to detail.
• Collaborate with store leadership and team members to support daily operations and contribute to the brand's continued growth.

Skills

Clienteling

Relationship building

Communication

Luxury retail knowledge

Sales orientation

Job description

Pyramid Consulting Group, LLC is seeking Client Advisors for a new Madison Avenue store opening in New York, NY. This permanent full-time onsite role focuses on delivering an elevated client experience, building lasting relationships, and developing product knowledge across leather goods, accessories, home textiles, tableware, and furniture.

You will work weekends and holidays as needed, participate in events, support private client appointments, and collaborate with leadership to uphold the